Hey Toyota! This is me — a loyal customer! I’m wondering what the heck is going on with that once stellar Toyota quality.
- Archives
Mar
23
Words of War
“Bastards.” “ Faggots.” (See: http://tinyurl.com/y9gto66) Ugly, powerful words. Any one of them is more than adequate to start a serious fight, the kind where people wind up dead. So what are they doing in the American national debate about caring for the sick, the elderly and the poor?
Mar
17
Innovate = Collaborate
We’ve been travelling far afield producing a series of video vignettes for a client who wants to celebrate innovation and service excellence. As we travel and interview these people and groups, something has begun to come very clear – innovation, while sounding very future and cutting edge, often relies on an age-old concept that we’d be smart to re-embrace.
Smile: You’re Exposed
Let’s go way, way back to 1948, when an ABC radio producer named Allen Funt brought his idea for using a hidden camera to film people’s reactions to his pranks to the burgeoning new world of television, where it launched as Candid Camera. It was phenomenally successful, and became part of the culture of the ‘50s and ‘60s. Today, you can say “Smile, you’re on Candid Camera,” and plenty of people will still get the joke.
Mar
04
Just Imagine the Power of the Lessons of the Olympic Experience
Whether you regard the events of the last few weeks in Vancouver as a magical time or merely a hysterical interlude, there is no denying that the Olympic experience has provoked an unprecedented display of patriotism in our country —that intangible but powerful force that unites diverse people and defines a common purpose.
That’s the Spirit!
It’s a bright, shiny, warm day in Vancouver today. But where are all the colored jackets, the throngs of people yelling, cheering, mingling, high-5-ing?

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